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ANAR Foundation
WHAT WE DO

ANAR helplines

ANAR child and teenage support phoneline/chat

900 20 20 10

If you call us from all over Spain

116 111

You can also call us at this number if you are in the Communities of: Aragón, Asturias, Balearic Islands, Canary Islands, Castilla-La Mancha, Castilla y León, Ceuta, Extremadura, La Rioja, Navarra, Madrid, Melilla, Murcia, Valencian Community.

If at any point you want to know what information we keep about your calls and how to exercise your rights, consult our privacy policy.

OUR COMMITMENT

The ANAR Child and Teenage Support Phoneline/Chat offers an immediate response to any problem affecting those aged under 18: problematic relationships, different forms of violence, psychological and other problems, etc. Any child or youngster can call our number, free of charge and in confidence, and will find a psychologist at the other end of the line who will listen to them for as long as they need, offer them counselling as to their problem, and help them find a solution.

The main goal of the ANAR phoneline

Is to provide children and teenagers with a safe and confidential space where they feel they are listened to and respected, and where they are free to express anything that might occur to them in pursuit of options to resolve their problems together.

In 2024 we handled

286.566
Phone calls and chats
18.348
Serious cases

Reasons for consultation of children and adolescents in 2024 (%)

Chart showing the main reasons children and adolescents contacted ANAR in 2024, expressed as percentages.

Requests for help handled across all ANAR Helplines, broken down by Autonomous Community

Hover over or tap a region to see its figures.

Galicia 2.802 Asturias 4.891 Navarra 9.074 Aragón 8.518 Cataluña 7.122 C. Valenciana 21.422 Murcia 3.290 Andalucía 13.285 Extremadura 22.137 Islas Baleares 2.333 Islas Canarias 2.642 Castilla La Mancha 18.941 Castilla y León 81.686 C. Madrid 55.730 Cantabria 14.931 La Rioja 9.495 País Vasco 5.581
  • Madrid: 81,686
  • Castile and León: 55,730
  • Extremadura: 22,137
  • Valencian Community: 21,422
  • Castile-La Mancha: 18,941
  • Cantabria: 14,931
  • Andalusia: 13,285
  • La Rioja: 9,495
  • Navarre: 9,074
  • Aragon: 8,518
  • Catalonia: 7,122
  • Basque Country: 5,581
  • Asturias: 4,891
  • Murcia: 3,290
  • Galicia: 2,802
  • Canary Islands: 2,642
  • Balearic Islands: 2,333
I'm calling because I can't talk to anyone about what my father does to me, because my mother tells me those things should stay at home…»
Physical abuse, Óscar, 12 years old
In compliance with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, these testimonies have been previously anonymised in order to protect any data that could identify the caller, guaranteeing the anonymity and confidentiality of callers and their families.

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