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ANAR Foundation
WHAT WE DO

ANAR helplines

Missing children and teenagers phoneline/chat

On 15 September 2010 the standardised European Union number 116000 was implemented in Spain for cases of missing children and teenagers. The Ministry of the Interior chose the ANAR Foundation to handle the service, thanks to the close cooperation between the two institutions.

116 000

If you call us from all over Spain

If at any point you want to know what information we keep about your calls and how to exercise your rights, consult our privacy policy.

OUR COMMITMENT

The telephone number for missing children and adolescents

The disappearance of a child or teenager always demands an immediate reaction, which may be decisive in saving their life.

Missing youngsters and their families must receive the psychological, technical and legal support they need at such times.

When is a child held to have disappeared?

  • In the case of runaways.
  • If they are subject to parental abduction.
  • In the case of unaccompanied migrants aged under 18.
  • If they are lost or injured.
  • Victims of criminal abduction.

How ANAR helps

  • Cooperates in reporting the event by immediately contacting the Police and Civil Guard.
  • Provides access to the network connection with all 116000 lines in Europe.
  • Helps to publicise the case and obtain clues for the investigation of criminal acts.
  • Offers legal and social advice.
  • Lends emotional support to families around the clock.

ANAR is part of the National Centre for Missing Persons of the Ministry of the Interior

Centro Nacional de Desaparecidos Access the National Centre for Missing Persons

ANAR helps to publicise cases

Today's borderless Europe has seen an increase in the number of cases in which missing children move from one country to another.

Go to the missing children website
I still haven't recovered my daughter. The last time I saw her was in April when she was taken away by her father. I don't even know where she is and I haven't spoken to her in over 3 months. My daughter is only 5 years old…
Parental abduction, mother of a 5-year-old child
All the testimonies shown are real, received through the ANAR Phoneline/Chat. Likewise, in compliance with the Personal Data Protection Act, they have been previously anonymised in order to protect any data that could identify the caller, guaranteeing their anonymity and confidentiality.

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