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ANAR Foundation
WHAT WE DO

ANAR helplines

ANAR family and school phoneline/chat

Because behind each child with a problem, there is an adult needing guidance.

600 50 51 52

If you call us from all over Spain

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OUR COMMITMENT

The Foundation also offers the ANAR Family and School Phoneline, 600 50 51 52. This is a service of free advice and guidance for adults who need guidance on issues relating to children and teenagers.

This phoneline is indispensable in reaching the youngest minors who are unable to request help for themselves. In such cases of particular vulnerability, our cooperation is essential to improve their lives.

In a society increasingly concerned about the problems facing its younger members, every year the number of adults who use this service for guidance grows: parents distressed by their children's behaviour, neighbours who suspect abuse of a minor and don't know what to do, teachers immersed in school violence, professionals working with children…

This service has proven to be an excellent mediation resource in parent-child relationship problems.

Who we can help

  • Parents/guardians worried about their children's behaviour.
  • Neighbours who suspect child abuse and don't know what to do.
  • Teachers dealing with school violence.
  • Professionals working with children.
  • Any adult who needs guidance to help a minor.

You can call us if you need guidance on

  • Legal problems
  • Physical abuse
  • Psychological abuse
  • Separation
  • Abandonment
  • Relationship difficulties
  • Addictions
  • School violence

Reasons for consultation of children and adolescents in 2024 (%)

Chart showing the main reasons children and adolescents contacted ANAR in 2024, expressed as percentages.

Requests for help handled across all ANAR Helplines, broken down by Autonomous Community

Hover over or tap a region to see its figures.

Galicia 2.802 Asturias 4.891 Navarra 9.074 Aragón 8.518 Cataluña 7.122 C. Valenciana 21.422 Murcia 3.290 Andalucía 13.285 Extremadura 22.137 Islas Baleares 2.333 Islas Canarias 2.642 Castilla La Mancha 18.941 Castilla y León 81.686 C. Madrid 55.730 Cantabria 14.931 La Rioja 9.495 País Vasco 5.581
  • Madrid: 81,686
  • Castile and León: 55,730
  • Extremadura: 22,137
  • Valencian Community: 21,422
  • Castile-La Mancha: 18,941
  • Cantabria: 14,931
  • Andalusia: 13,285
  • La Rioja: 9,495
  • Navarre: 9,074
  • Aragon: 8,518
  • Catalonia: 7,122
  • Basque Country: 5,581
  • Asturias: 4,891
  • Murcia: 3,290
  • Galicia: 2,802
  • Canary Islands: 2,642
  • Balearic Islands: 2,333
…This situation is overwhelming me, I should have realised sooner, I don't know what to do… If a human being is capable of doing something like this, how could I have married him…?»
Physical abuse, Óscar, 12 years old
In compliance with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, these testimonies have been previously anonymised in order to protect any data that could identify the caller, guaranteeing the anonymity and confidentiality of callers and their families.

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